Frequently Asked Questions
Find answers to common DVDAVITools related questions. Should you have a question that is not present in this FAQ please do not hesitate to contact us at our email address info[at]dvdavitools.com with your inquiry.
- How can I contact the customer support ?
Please visit the contact us page.
- What is your customer support telephone number ?
We offer only support by email, visit the contact us page for more details.
- I want to suggest new features to your software, can I contact you ?
Absolutely yes, do not hesitate to contact us.
- I found a bug in your software, who should I contact ?
Please send an email with all the information.
- I love your products, how can I support your work ?
It would be very appreciated if you can share our website http://www.dvdavitools.com/ on social networks such as Facebook and Twitter. Help us to spread the world about our products and recommend them to all your friends and colleagues.
- Are your products really free of charge ?
Absolutely yes, all our products are completely free to use by anyone.
- Why your products are not digitally signed ?
We will sign them when we will become more popular, don’t worry.
- Can I install your products in Windows 8 ?
Yes, all our products support Microsoft Windows 8 Operating System.
- Do you use external libraries in your products ?
Yes, we use FFmpeg compiled binary and other audio/video codec libraries.