Frequently Asked Questions

Find answers to common DVDAVITools related questions. Should you have a question that is not present in this FAQ please do not hesitate to contact us at our email address info[at]dvdavitools.com with your inquiry.

Support Questions

How can I contact the customer support ?

Please visit the contact us page.

What is your customer support telephone number ?

We offer only support by email, visit the contact us page for more details.

I want to suggest new features to your software, can I contact you ?

Absolutely yes, do not hesitate to contact us.

I found a bug in your software, who should I contact ?

Please send an email with all the information.

General Questions

I love your products, how can I support your work ?

It would be very appreciated if you can share our website http://www.dvdavitools.com/ on social networks such as Facebook and Twitter. Help us to spread the world about our products and recommend them to all your friends and colleagues.

Are your products really free of charge ?

Absolutely yes, all our products are completely free to use by anyone.

Why your products are not digitally signed ?

We will sign them when we will become more popular, don’t worry.

Can I install your products in Windows 8 ?

Yes, all our products support Microsoft Windows 8 Operating System.

Do you use external libraries in your products ?

Yes, we use FFmpeg compiled binary and other audio/video codec libraries.